Careers Privacy & Cookie Notice

Wolters Kluwer is a global organization consisting of many companies worldwide. Any personal information provided to or collected by Wolters Kluwer is controlled by Wolters Kluwer N.V., P.O. Box 1030, 2400 BA, Alphen aan den Rijn, The Netherlands or its affiliate or subsidiary mentioned on a specific job description, as the case may be, and under certain circumstances jointly with one of its affiliates or subsidiaries. The associated processing of personal data takes place on the basis of a joint controller arrangement between Wolters Kluwer N.V. and its relevant affiliates and subsidiaries. Under this arrangement, Wolters Kluwer N.V. will at all times be available for data subjects to address any concerns or questions and / or allow them to exercise their rights under their local applicable data protection laws regarding their personal information.

If you wish to contact us in relation to questions regarding your personal information, including the identities of the specific data controllers that have processed your personal information under this privacy policy, we refer you to the ‘HOW YOU CAN CONTACT US’ section below.

In connection with the Wolters Kluwer Careers Website and related recruitment processes, we may collect the following personal information.

• Name and contact details, such as first and last name, email address, postal address, telephone number.
• Information provided when creating  and using your candidate account on the Wolters Kluwer Careers Website, for example, when applying for one of our job openings:
  • Professional, employment or education information, such as information contained in your application letter or curriculum vitae.
  • Personal skills, including your language skills.
  • Areas of interest, or relevant websites that you provided during the application process.
  • Right to work status, work permits, or other required sponsorship to work in the country concerned.
  • Pre-employment screening information, e.g. results of background checks, verification of qualifications and references, official forms of ID and certain personal information from your social media account you shared with us. 
  • Account credentials, such as, passwords and other security information for authentication and access.
  • Other special categories of personal information, such as, gender, race, ethnicity, health and disability data, and trade organization data, insofar as legally required or permitted in the local jurisdiction. 
  • Information related to your addition to our talent and acquisition pool when you are interested to be contacted for any future job opportunities:
    • Professional experience information.
    • Areas of interest for future job opportunities. 
  • Disability assistance information, for example, to accommodate you to complete your application or if you need an accommodation for an interview.
  • Usage information, such as behavioral information about how you navigate within our Wolters Kluwer Careers Website, including any web chat communications. 
  • Computer, device and connection information, such as, IP address, browser type and version and location, advertising identifiers, cookie or tracker identifiers and related information.
  • Any other information shared by you through our Wolters Kluwer Careers Website or otherwise during the recruitment and hiring review process .

We and our third-party service providers may collect personal information from the following sources:

• Direct interactions, such as when you use our Wolters Kluwer Careers Website or communicate with us regarding potential employment, including through our web chat features.
• Your candidate account on the Wolters Kluwer Careers Website, for example, when creating or using the account, when applying for one of our job openings or when being added to the talent and acquisition pool for any future job opportunities.
• The ‘Request for Disability Accommodation’, for example, when you reach out to get assistance with accommodating you to complete your application or if you need an accommodation for an interview.
• Data from third parties, such as, information on third-party websites or other information you may have made publicly available or information provided by third party sources, including but not limited to government entities, background check providers, data resellers and social media providers. Please note that if you choose to connect your public social media profiles upon signing up for personalized job recommendations on the Wolters Kluwer Careers Website, you will share certain personal information from your social media account with us, such as your name, e-mail address, skills, and any other information you choose to make accessible to use when you connect your social media account.
• Automated tracking technologies, such as, information automatically collected about your interaction with our Wolters Kluwer Careers Website using various technologies such as cookies, web logs and beacons and internet tags.

Personal information collected in connection with our Wolters Kluwer Careers Website is used for recruitment or other purposes for which it has been collected and might be further used for statutory or other legitimate purposes only. Purposes for which we may process your personal information:

• Recruiting and assessing suitability of a potential job applicant for employment with Wolters Kluwer;
• Matching profiles for our (future) job vacancies, for example after you applied for a job vacancy or if you are added to the talent and acquisition pool to be contacted for future job vacancies;
• Performing screening and interviews;
• Offering a contract of employment;
• Complying with laws, regulations and our contractual obligations.
• Improving our recruitment process and the Wolters Kluwer Careers Website, such as inviting you to participate in surveys or analyzing website traffic to optimize our websites or to generate personalized suggestions for similar job openings. 

Lawfulness of the processing is one of the main principles relating to processing of your personal information - we apply the following legal processing grounds:

• processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract - for example, to make an employment offer;
• processing is necessary for the purposes of our legitimate interests - for example, to improve the quality of our recruitment process;
• processing is necessary for compliance with a legal obligation to which we are subject or that is otherwise lawful under applicable data protection laws – for example, to verify the identity of a job applicant;
• with your given consent – for example, if you want us to add you to the talent and acquisition pool to be contacted in the future for any future job vacancies

To be able to operate our Wolters Kluwer Careers Website and further our business operations, we may share certain information internally or with selected third parties. There might also be a certain statutory or legal obligation that we believe in good faith requires us to disclose your personal information externally. Parties we might share data with include:

• other Wolters Kluwer affiliates or subsidiaries, for example providing underpinning technology to support the Wolters Kluwer Careers Website and related recruiting processes;
• our service providers, for example for managing or hosting services and/or underpinning technology for the Wolters Kluwer Careers Website and related recruiting processes. Examples of our service providers are the service provider we use to save your information when you apply for our job vacancies and the service provider we use to save your information when you want to be added to our talent and acquisition pool for future job vacancies.
• our business partners and advertisers, e.g. if you have been delivered or viewed an advertisement, from such a business partner, interacted with them or otherwise authorized the sharing of your personal information through such  business partner; 
• governmental authorities, regulators and other third parties, in response to a legal request, court orders and/or as otherwise necessary to comply with applicable law.

Whenever we share personal information internally or with third parties in other countries, we have appropriate safeguards in place in accordance with the applicable data protection laws, including as applicable the EU Model clauses or other transfer safeguard specified in the applicable data protection laws such as binding corporate rules, a mutual agreement or derogations. As required under the applicable law, third parties are required to use appropriate safeguards to protect personal information and they can only access the personal information that is necessary for performing their specific tasks.

Your personal information will be processed to the extent necessary for the performance of our obligations, to comply with legal obligations, and for the time necessary to achieve the purposes for which the information is collected, in accordance with our data retention policies and the applicable data protection laws. When we no longer need your personal information, we will take all reasonable steps to remove it from our systems and records or take steps to properly anonymize it so that you can no longer be identified from it.

We have put in place an internal framework of policies and minimum standards across all our businesses to keep your data safe. In addition, we limit access to personal information by our employees, business partners, service providers and third-party service providers to a ‘need-to-know’ basis. More specifically and in accordance with the law, we take appropriate technical and organizational measures (policies and procedures, IT security, and others) to ensure the confidentiality and integrity of your personal information and the way it is processed.

As a global organization, we operate in different jurisdictions which grant individuals different levels of protection in relation to the processing of personal information.  We will honor your rights under the applicable law. To the extent provided under your local applicable data protection laws, including the European data protection laws as applicable, your rights may include the following:

• Right of access (‘an overview of your personal information’): the right to get an overview of your personal information that we process.
• Right to rectification (‘correct your personal information’): if your personal information is inaccurate or incomplete, the right to ask us to rectify or complete your personal information.
• Right to erasure (‘right to be forgotten’): the right to request that we delete your personal information to the extent permitted by the applicable law. In certain circumstances, it may not be possible for us to accept your request, for example, when the processing is necessary to comply with a legal obligation, or if the processing is necessary for the performance of a contract.
• Right to data portability (‘transfer your personal information’): the right to ask us to transfer your personal information directly to you. This applies to certain personal information if processed by automated means and with your consent or based on a contract you have with us. On your request, and where technically feasible, we will transfer your personal information to another party of your choice.
• Right to restrict processing: the right to request that we restrict or stop the processing of your personal information held by us for a certain period of time, or for an indefinite period. In certain circumstances, it may not be possible for us to accept your request, for example, when the processing is necessary to comply with a legal obligation, or if we can demonstrate compelling legitimate grounds otherwise.
• Right to object: the right to object to the processing of your personal information. The reasons for an objection should relate to your particular situation, and be related to processing based on the legitimate interest condition. We will then no longer process the personal information, unless we can demonstrate compelling reasons otherwise. In certain circumstances, you have the unconditional right to object; for instance, in the context of direct marketing activities.
• Withdrawal of Consent: the right to withdraw your consent to the processing of your personal information at any time; for instance, after you consented to us keeping you informed about our job vacancies, you have the right to withdraw this consent at any time. Withdrawal of your consent will not affect the lawfulness of the processing of your personal data prior to the withdrawal.

To exercise your rights (if applicable) and/or for any other questions about the handling of your personal information, we refer you to the ‘HOW YOU CAN CONTACT US‘ section below.
If you feel we are unresponsive or disagree with our data privacy practices, you can also have a right, depending on applicable law, to file a complaint with your local Data Protection Authority.

Cookies are small text files, which might be stored on your computer or mobile device. Similar technologies may include pixels, beacons, tags, embedded scripts, social media plugins or other tracers or similar technologies. These tracking technologies are often used in conjunction with cookies but may be stored in a different manner.   

We use cookies and similar tracking technologies (collectively referred to as “Cookies”) for several different purposes, including to optimize our websites, to facilitate website browsing, to analyze website traffic, and for our own recruitment purposes. Cookies may collect information to analyze personal browsing behavior, remember you and your preferences, and to deliver and measure advertising (including interest-based advertising). We may use Cookies belonging to one of the four categories listed below. 

• Strictly Necessary Cookies - These are necessary for the website to function. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, this may have an effect on the proper functioning of (parts of) the site.
• Functional Cookies - These enable the website to provide enhanced functionality, user experience and personalization, and may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
• Performance Cookies - these support analytic services that help us to improve our website’s functionality and user experience.
• Advertising Cookies - these can be applied to collect insights to issue personalized content and advertising on our own and other websites.

If you do not want Cookies to be stored, most modern browsers allow you to select the appropriate options or preferences from the settings in your browser.  

Our website cookie consent management tool also allows you to manage your preferences for Cookie categories (except those that are strictly necessary). The tool will also provide an overview of all Cookies used under the categories described above. For additional information about Cookies and/or to change your Cookie consent preferences, please visit the preference center here.

Manage Cookie Preferences

We use the services of third parties, including Google, for our own marketing purposes and to deliver advertising (including interested-based advertising), and these third parties also may use Cookies for these purposes and to track visitors on our websites and elsewhere on the internet. To opt out of Google’s use of Cookies or device identifiers, you can visit Google’s Ad Settings or by visiting the Google Marketing Platform opt-out page. You may also opt out of certain interest based advertising by visiting the Network Advertising Initiative opt-out page and the Digital Advertising Alliance opt-out page. We do not maintain or control these opt-opt mechanisms, which are provided by non-affiliated third parties. Further, we do not control which third parties choose to participate in these opt-out mechanisms. Please note that opting out of interest-based advertising does not mean that you will no longer see advertising on the services, but these ads may be less relevant to your interests.

Our websites may contain links to other Wolters Kluwer or third-party websites, which may have privacy & cookie notices that differ from ours. We are not responsible for the collection, processing or disclosure of personal information collected through such other websites.

We are also not responsible for any information or content contained on such websites. Links to other websites are provided solely for convenience. Your usage and browsing on any such website is subject to that website’s own policies. Please review the privacy notices posted on other websites that you may access through our Wolters Kluwer Careers Website.

Wolters Kluwer may provide you with additional or different privacy notices, in specific instances, on how your personal information is collected and used for a specific Service.

If you have any questions about how we process your personal information or if you want to exercise one of your rights, you can contact us by sending an email to: [email protected]. If you feel we are unresponsive or disagree with our data privacy practices, you also have a right, depending on the applicable law, to file a complaint with your local Data Protection Authority. In response to a request, we might ask you to verify your identity if needed, and to provide information that helps us to understand your request better. If we do not grant your request, whether in whole or in part, we will explain why.

From time to time we may update this Careers Privacy & Cookie Notice or any other specific privacy statement. When making changes to this Careers Privacy & Cookie Notice, we will add a new date herein. This version is effective as of February 2024.

Version 1.3, 2024.